Who we are and how to contact us
EXOVA Events is the controller of the personal data described in this policy. If you have a privacy question or wish to exercise a data-protection right, email team@exovaevents.co.uk.
Information we collect
When you submit an enquiry, we collect the information you choose to provide in the form, including your name, email address, telephone number, company name and project details. We also receive the basic technical information needed to deliver and secure the website.
Why we use your information
We use enquiry information to respond to you, discuss and prepare for a potential project, provide requested information, manage our relationship with you, and protect the website from misuse. We process this information because it is necessary to take steps at your request before entering into a contract, and where needed for our legitimate interests in running and improving our business.
How long we keep it
We keep enquiry-form information for up to one year from your most recent interaction with us, unless a longer period is needed to establish, exercise or defend legal claims, meet a legal obligation, or continue a relationship you have asked us to maintain. After that, we delete or anonymise it.
Website analytics
We use built-in, privacy-friendly website analytics to understand aggregate website use, such as page visits, traffic sources and popular pages. This analytics service is designed not to use cookies or persistent identifiers, and the information is not used to identify you. If we add optional third-party technologies that use non-essential cookies in future, we will provide appropriate information and choices before they are set.
Who we share information with
We do not sell your personal data. We may share it with trusted service providers that help us host, maintain or secure our website and communications, where they process it on our instructions. We may also disclose information where required by law or to protect our rights, property or safety.
Your rights
Depending on the circumstances, you may have the right to request access to your personal data, correction of inaccurate data, deletion, restriction of processing, portability, or to object to processing based on legitimate interests. Where we rely on consent, you may withdraw it at any time. To make a request, contact team@exovaevents.co.uk. You also have the right to complain to the UK Information Commissioner’s Office.
Security and updates
We take reasonable technical and organisational measures to protect personal data. No method of transmission or storage is completely secure, so please avoid including sensitive information that is not needed for your enquiry. We may update this policy from time to time; the latest version will always be available on this page.
Effective date: 27 October 2026